Last updated: 15th January 2026
sigmahubnovaes B.V. ("we", "our", or "us") is the data controller responsible for your personal information. We are a Dutch company registered under number KvK85296374, with our registered office at Tuinstraat 85, 2519 ZJ The Hague, South Holland, Netherlands.
We collect various types of personal data when you interact with our construction delay risk analytics platform and website. The data we collect includes information you provide directly to us, such as when you create an account, contact us, or use our services. We also collect information automatically through your use of our platform, including usage patterns, device information, and analytics data to improve our services.
Specifically, we may collect your name, email address, phone number, company information, project details, and professional credentials when you register for our platform or request information about our services. We also collect technical information such as IP addresses, browser types, operating systems, and interaction data to ensure our platform functions properly and to enhance user experience.
We use of your data is based on legitimate business interests and contractual necessity to provide our construction analytics services. Your information enables us to deliver personalised risk assessments, generate project reports, and provide technical support for our platform users.
We process your personal data to operate and improve our analytics platform, communicate with you about your account and our services, provide customer support, conduct research and development to enhance our predictive models, and comply with legal obligations. We may also use your information to send you relevant updates about our platform features and construction industry insights, which you can opt out of at any time.
We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.
Our website uses essential cookies for basic functionality, analytics cookies to understand user behaviour and improve our services, functional cookies to remember your preferences and settings, and marketing cookies for advertising and remarketing campaigns. For detailed information about the specific cookies we use, please refer to our cookie policy.
We do not sell your personal data to third parties. We may share your information with trusted service providers who help us operate our platform and deliver our services, such as cloud hosting providers, analytics services, and customer support tools. These partners are contractually bound to protect your information and use it only for the purposes we specify.
We may also disclose your information when required by law, to protect our rights or the rights of others, or in connection with a business transfer such as a merger or acquisition. In such cases, we will ensure appropriate safeguards are in place to protect your personal data.
We retain your personal data for as long as necessary to provide our services and fulfil the purposes outlined in this privacy policy. Account information is typically retained for the duration of your subscription plus a reasonable period thereafter for business and legal purposes. Analytics and usage data may be retained for up to three years to improve our services and platform performance.
When we no longer need your personal data, we will securely delete or anonymise it. Some information may be retained longer if required by law or for legitimate business purposes such as fraud prevention or dispute resolution.
Under the General Data Protection Regulation (GDPR) and other applicable privacy laws, you have several rights regarding your personal data. These include the right to access your personal information, request corrections to inaccurate data, request deletion of your data in certain circumstances, object to processing of your data, request restriction of processing, and data portability.
You also have the right to withdraw consent where we rely on consent for processing, and the right to lodge a complaint with a supervisory authority if you believe we have not handled your data appropriately. To exercise any of these rights, please contact us using the information provided below.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include encryption of data in transit and at rest, regular security assessments, access controls and authentication systems, and staff training on data protection practices.
Whilst we strive to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to maintaining industry-standard protection measures.
As we operate within the European Union, your personal data is primarily processed within the EU/EEA. If we need to transfer your data outside this region, we will ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission or transfers to countries with adequacy decisions.
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete that information promptly.
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date above.
We encourage you to review this privacy policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes indicates your acceptance of the updated privacy policy.
If you have any questions about this privacy policy, wish to exercise your rights, or need to contact us regarding data protection matters, please reach out to us:
Data Protection Officer:
Email: privacy@sigmahubnovaes.pro
Phone: +31 709562300
Postal Address:
sigmahubnovaes B.V.
Tuinstraat 85
2519 ZJ The Hague
South Holland, Netherlands
We aim to respond to all privacy-related inquiries within 30 days. For urgent matters, please contact us by phone during our business hours: Monday to Friday, 10:00 to 19:00.